job design

Job design and work organization

Although the academic subjects of ‘organisational behaviour’ and ‘human resource management’ deal extensively with all issues concerning people in organisations, the design of people’s jobs is particularly important to operations managers. That is why we include this topic within the text (most other textbooks in this area also do the same). The important thing to understand about job design is that, more than any other subject in operations management, one can take very different perspectives on the task.